Very friendly and respectful of home.

Jonathan provided quality service and advice while cleaning and checking my furnace. I appreciated his hard work and knowledge.

Brad performed our semi-annual inspection and answered all our questions. He was friendly and knowledgeable.

I have lived in Fort Wayne for five years and had been using another HVAC company since I got to town. But recently I had been having some second thoughts about whether I was getting the best service from that company so I began searching online for another HVAC service provider. After seeing all the great reviews for Brockman and talking with a neighbor who also uses Brockman, I decided to make the switch. John was the tech that came out today and serviced my heating system for me. John was very thorough in explaining everything that he was checking on for me. I also have an air purification system attached to my furnace, and he checked on that for me as well. He showed me all the various levels of Membership protection plans that they have available for their customers and gave me a recommendation for what he thought was most appropriate for my situation. He also gave me a quote for replacing my water heater since the system is 10 years old and told me that the quote would be valid up until my next servicing appointment in the spring. I got such a good feeling about how informative, thorough and honest John was today. He was also very personable, yet professional. I have full confidence going forward that I will continue to get great service from Brockman based on everything I now know about them and all of the great reviews online as well as personal recommendations.

John did a fine job maintaining our furnace and answered our questions.

I have had nothing but good experiences with Brockman's. They installed my ac, furnace, and water heater and now do periodic maintenance on them. They seem to retain their employees which is a good sign because I've had the same few technicians over the last 6 years. It's nice knowing who is coming into your home. Communication is good. They're all friendly. I don't think the pricing is bad either. Happy to hear they are adding plumbing services!

The technicians were great and very professional. They explained exactly what they did and what they found that needed fixed and replaced.

Emily was awesome! It was a joy to have her here. She did a wonderful job, was extremely helpful, explained everything to me in detail, worked fast and efficiently. I would love to have her back next time.

Loren is great! He reached out right away, he was knowledgeable, and helped us out on a cold, snowy day! We appreciate him and Brockman Heating & Air Conditioning! Just had Brad and Angel out for a duct cleaning. They were fantastic through the whole process!

Technician Cameron was prompt, professional, and knowledgeable. Job well done.

Both gentlemen were very professional and explained everything they did and found.

Ben was amazing! Polite, informative and professional. Ben explained in detail of our furnace and humidifier condition and ways we could mitigate potential and future problems.

John was great today. Friendly and efficient. Thank you for your work and professionalism.

Very satisfied with the service that I received. Very knowledgeable and professional. Thank you!

They are amazing every time they come out. They are patient and knowledgeable and I feel like they’re always provide me with all the information I need to know before I make a decision to spend money. Highly highly recommend them. And shout out to my technician Emily today she was awesome!

John was very professional and did a great job on the service work.

The guys did a great job. I’m glad I choose to go with them. Give them your business.

William Steigmeyer did an awesome job with my furnace maintenance! He was learning under Scott, but pretty much did it all with no prompting. He was very nice as well. I wish him the best in his new career. Scott was very gracious and answered all my questions about my current system and what I might need in the future. Thank you so much. See you all in the spring! 2-17-23. Loren removed and then installed a new water heater for me. Was prompt, professional and very nice. Did a great job. Anthony Jones did a great job delivering bad news about my AC while doing spring tune up. He gave me options and completed them today while he was here. Professional and courteous. 5/29/25. Nathan serviced my A/C today. Worked on it 2hrs and kept me informed all along the way how things were going. Got it all cleaned out and made appointment to come back in a couple weeks to double check the refrigerant since it was too cool today to get a proper reading on how it’s working. Made some recommendations. Did a very nice job. Was very nice to work with.

The guys arrived early, were pleasant and explained what they were going to do (AC and water heater maintenance). Offered advice on covering the AC for the winter. They told me not to do it. Critters might nest and moisture might build up and cause problems.

Pleasant and informative.